FAQs

1. How can I place an order? To place an order, simply browse our website and add the desired items to your shopping cart. Once you have finished shopping, proceed to the checkout page to provide your shipping and payment details. If you encounter any issues, feel free to contact our customer support team for assistance.

2. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard). Rest assured that all transactions are secure and encrypted to protect your sensitive information.

3. How do I track my order? Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package.

4. What is your return policy? We want you to be satisfied with your purchase. If you are not happy with the product for any reason, please refer to our "Returns and Refunds" policy page for detailed information on how to initiate a return.

5. Do you offer international shipping? No, we do not offer international shipping at this time.

6. How long will it take to receive my order? The delivery time depends on your location and the shipping method chosen. We aim to process and ship orders within 3 business days. For specific shipping estimates, please refer to our shipping policy page or contact our customer support team.

7. Can I cancel my order after it has been placed? We strive to process orders promptly, but if you need to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will do our best to accommodate your request.

8. How can I contact your customer support? You can reach our customer support team by email or contact form, and we will be happy to assist you with any questions or concerns.

9. Is my personal information safe on your website? Absolutely! We take data privacy seriously and employ industry-standard security measures to protect your personal information. For more details, please refer to our privacy policy.

10. Do you offer discounts or promotions? Yes, we periodically run promotions and offer special discounts to our valued customers. To stay updated on our latest offers, consider subscribing to our newsletter or following us on social media.

If you have any other questions that are not covered here, please don't hesitate to get in touch with us. We are here to help and ensure you have a smooth and enjoyable shopping experience with Zest.